What is Digital Onboarding with MyData, MOICA and MOEACA? 

GlobeSend digital onboarding process uses MyData, MOICA, and MOEACA to help you securely retrieve your information, verify your identity, and complete your application online. 
 

What is MyData? 

“MyData” is a government platform that lets you securely access your personal data and authorize trusted parties (e.g. banks) to use it. Instead of applying to multiple agencies, you can retrieve and share your data in one place.  
 

What data can be retrieved from MyData? 

MyData connects multiple government agencies, allowing you to access and download a wide range of data in one place. Its datasets cover example household registration and company / business registration information—all of which can be accessed and downloaded via the MyData platform. 

These data are not only for viewing but can also be directly applied to processes such as account opening. 

At present, DBS can securely retrieve your  

1. Household National ID Information  

2. Personal Household Information 

3. National Company/ Business Registration Information 

directly from the MyData platform during the GlobeSend account application process. You simply need to log in and provide consent. The process is streamlined into “log in → authorize → complete,” significantly reducing processing time while ensuring both convenience and security. 

Do I need MOICA and MOEACA card to retrieve data from MyData? 

Yes, you’ll need both your MOICA and MOEACA smart cards to proceed with your GlobeSend account opening using MyData. These smart cards help securely verify your identity and company details. 

The use of secure chip-based technology and a PIN, offering stronger protection, reducing the risk of unauthorised access. 

Is my data secured during MyData retrieval?  

Yes, your data is safe. We only retrieve your information from MyData with your clear consent, and it is protected with robust security measures in accordance with our privacy and data protection standards. 

What are the benefits of using MyData for GlobeSend account application? 

Using MyData also helps simplify and streamline your GlobeSend account application, as DBS securely retrieves your key information directly from government sources. 

Benefits of using MyData: 

Faster application process – No need to search for documents, take photos, or upload files.

More reliable data – Information is retrieved directly from official government sources.

Note: Your authorised data is used for verification purposes only. Final approval remains subject to the bank’s policies. 

Will my data be stored after I authorise the bank?  

The MyData platform itself does not retain your data — only a record of the transaction is kept. Any data retained by the bank will be handled in accordance with applicable regulatory and data protection requirements.
 

Sign up

Last updated 12 Aug 2026